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Docs/Help and troubleshooting

Contact support

Send enough context to reproduce the issue without sharing private data.

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Email boomation support

Write to [email protected]. Start with a short description of what you expected and what happened. If the question is about a guide, include the guide's URL and language so the relevant instructions can be checked.

Include useful details

  • Extension version and browser name/version.
  • The page or popup you were using: main page, Full Popup or Quick Popup.
  • A short sequence of actions that reproduces the issue.
  • The visible error message and whether it happens consistently.
  • A screenshot with account details and private bookmark content removed.

Keep secrets and collections private

Do not attach a boomation JSON backup or browser bookmark HTML export. Do not send passwords, access tokens, refresh tokens, OAuth codes, API secrets or a full redemption code. Describe the issue with a small public example instead.